Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
SHIPPING
All products will be dispatched within two business days of receiving the order.
An estimated delivery time is 5-7 business days but delivery timeline if certain items can vary so carefully monitor the product description page for correct time.
Shipping fees will be calculated once you enter the post code at the check out page. All the items above US$499 will get free shipping. Members of Syan Supplies will get free shipping on 10 deliveries each month with no minimum order amount.
Taxes and service charges are included in the actual product price. For international orders, contact us via email or call us at the given numbers for further assistance.
RETURNS
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at Support@syansupplies.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
SYAN Supplies
625 Lake Knoll DR, Lilburn, GA, 30047, USA
SYAN Supplies,
USA
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least two (2) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
Support@syansupplies.com
